ルフトハンザグループ傘下のルフトハンザシステムズは業務拡張に伴い、以下のポジションを募集します。
① エアライン担当アカウントマネジャー (エアラインとのリレーションシップマネジメントの他、P/L管理、弊社の持つプロダクトであるフライトオペレーション・乗員プロジェクト・スケジュールマネジメント・レベニューマネジメント・収入管理ソリューションなどの顧客エアラインへの展開)
② サービスデリバリー担当(主に通信)
Lufthansa Systems a wholly owned subsidiary of Lufthansa Commercial Holdings AG has openings for a bright intelligent individual who seeks a challenging and rewarding position in the exciting world of I.T solution provider to the world’s airlines. Based at our office in Tokyo the prospective candidate will carry out a vast range of duties including (but not limited to the above)
Lufthansa Systems is seeking
1. Account manager for Japanese/Korean airlines based in Tokyo
Requirements:
•University graduate
•3+ years work experience
•Excellent command of Japanese (native level) English (spoken and written) TOEIC 800 – above
•Computer literate Microsoft office a must
•Airline or industry related experience a must
•Existing project management experience a plus, but not mandatory
•Experience of working with foreign companies a plus, but not mandatory
•Flexible in travelling across Japan and Asia
•Korean language speaking/writing skill a plus, but not mandatory
2. Service Delivery Manager(WAN network) for Japanese airlines based in Tokyo
Requirements:
•University graduate
•3-5 years work experience
•Excellent command of Japanese (native level) English (spoken and written) TOEIC 800 – above
•Network engineer experience and related qualification a plus
•Computer literate Microsoft office a must
•Existing project management experience a plus
•Airline or industry related experience a plus
•Experience of working with foreign companies a plus
Job descriptions
1) Account Manager
Account manager define and implement strategy to grow ongoing business and strengthen customer relationship with airlines in Japan/Korea. Maximizing revenues and profit and identify growth opportunities. Lead an extended production team to ensure the right level of service to customers.
•Handle day to day general customer requests for new opportunities
•Liaise with internal company divisions
•Informing managers and department heads concerning opportunities
•Lead opportunities until deal closures
•Owns P/L responsibility
2)Service Delivery Manager(WAN Network/Communications):
Service Delivery Manager Japan, overseeing service delivery of Lufthansa Systems' services(WAN network, projects and application services) for airline customers based in Japan.
•Attend regular project meetings record minutes and follow up outstanding action items.
•Handle customer change requests in a timely professional manner
•Track and control the individual Service Level Agreement (SLA) performance
•Handle day to day general customer requests
•Liaise with internal company divisions
•Informing managers and department heads concerning failure of performance
Remuneration in accordance with our salary regulations.
Please send resume(Rirekisho) with job history (Shokumukeirekisho/Japanese and English) & a recent photo in electronic format. Your documents should arrive by email, no later than 31 January, 2017 to:
Lufthansa Systems(TYOAF) HR.TYO@LHsystems.com.sg
Only applicants selected will be contacted and applications/photos submitted will not be returned. No telephone inquiries please.
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